SMS in manufacturing industry

Industrial SMS communication plays a vital role in the optimization of production processes and efficient operation of manufacturing systems. Many smart devices are used within these systems. Intelligent communication with production systems is implemented by M2M communication devices connected to smart devices. In our next article, we will delve into the subtleties of SMS-based communication with IOT devices within manufacturing systems. We examine the construction of wireless industrial SMS systems and discuss the prerequisites for creating such a system.

Smart industry is a trend. During the fourth industrial revolution, intelligent industry is created, which is more widely known as Industry 4.0 or industrial digital transformation. Thanks to this, smart manufacturing and smart factories are realized. Smart factories are revolutionizing the manufacturing industry.

What is smart device?

A smart device is a technologically advanced apparatus with data collection, processing capabilities, algorithmic guidance, and communication abilities.

How do smart devices communicate?

The communication function of the smart device can work in two ways. The first approach involves the integration of a communication module directly within the device. The other solution is implemented with a machine-to-machine (M2M) device by connecting the two devices. Communication takes place in such a way that the (M2M) device connects to the smart device in a standard way and receives and returns the data.

The Internet of Things (IoT) or smart devices engage in real-time or periodic communication, or sporadic interaction occurs, which is triggered by data generation within the respective devices.

The Ozeki SMS gateway possesses the capability to establish standardized connections with IoT devices, enabling the transmission of SMS messages from the gateway to the device and facilitating the reception of SMS messages from the device.

How do IOT devices communicate?

Remote smart devices require wireless communication channels in the form of physical layer communication protocols. The most used SMS connectivity technologies/protocols: GSM (for global communication), Wi-Fi (for local communication), Bluetooth (for local communication).

What can SMS communication be used for in the manufacturing industry

  • Sending real-time alerts to operators or technicians regarding equipment failures or anomalies detected by IoT devices.
  • Notifying maintenance personnel about predictive maintenance requirements based on data collected by smart devices.
  • Sending notifications to quality control teams about deviations or variations in manufacturing processes detected by IoT sensors.
  • Request real-time data updates from IoT devices for production indicators such as temperature, pressure or humidity, or data collected by other counter sensors.
  • Sending automated reminders to operators about scheduled maintenance tasks for IoT-enabled machinery.
  • Notifying inventory managers about low stock levels or supply chain disruptions detected by smart devices.
  • Sending alerts to logistics personnel about shipment delays or changes in delivery schedules based on IoT data.
  • Sending notifications to operators about equipment calibration requirements based on data from IoT sensors.
  • Alerting operators about potential safety hazards or risks identified by smart devices in real-time.
  • Sending automated notifications to operators or supervisors about production targets and performance metrics based on IoT data.

How to send and receive SMS messages to/from smart or IOT devices?

You just need to download and install a stable SMS gateway such as Ozeki SMS Gateway to your computer to start to build your SMS system for smart device connection. This software product will ensure SMS functionality that allows to send SMS messages to standard mobile devices on various reasons. You can send a data request or device status SMS, or send a reminder about the due maintenance date to the maintenance department. Even, you can ensure the security functioning of the IT system by adding SMS functionality to your monitoring applications.

Introduce SMS technology to increase efficiency, speed and availability in your industry. SMS functionality offers excellent solutions and services both to you and your customers, partners, suppliers, etc. You can ensure SMS extension in your IT system if you download and install an SMS gateway software such as Ozeki NG SMS Gateway to your computer. Therefore, you will be able to send SMS messages to multiple mobile phones and receive responses from them. If you implement Ozeki's solution then SMS sending and receiving will be an easy and effective method to improve corporate communication within and outside of your company. Find out the possible utilization of this solution in this article.

How to introduce SMS messaging to manufacturing

SMS technology appears and it is widely used in all fields and sectors of industries. In this way the importance of SMS messages such as the various software and IT products is growing rapidly in manufacturing industry as well. Important and critical issues like process control, monitoring, automation or full management of systems needs to be solved in the most effective and reliable way as there are huge plants and factories depend on these systems. Furthermore, smart and super-fast communication is required between different branches and even between machines and men.

With SMS technology now you can ensure the seamless communication and provide a solution for the critical monitoring or management problems. Furthermore, SMS messaging offers extremely high reach of the intended people and provides speed to be effective. In this way SMS messaging ensures the delivery of business critical messages to the mobile phones of the intended people worldwide.



The SMS gateway forwards SMS messages to the mobile network with a GSM modem attached to the computer with a data cable; or it directly connects to the SMS center of the mobile service provider over the internet ( IP SMS connection).

sms solutions for manufacturing industry
Figure 1 - SMS solutions for Manufacturing industry

Implement SMS technology to:

  • Ensure continuous communication
  • Provide SMS services for your customers (customers can buy products by sending their code via SMS, receive SMS notifications about the status of their order, or if the ordered product arrive)
  • Introduce SMS messages to call centers (customers can send SMS messages in case of problems or questions)
  • Offer technical support via SMS
  • Launch effective SMS campaigns (promote a new product, or services)
  • Launch SMS voting (to know the needs or views of your customers on various issues)
  • Start SMS games as a marketing tool to attract more customers
  • Send SMS alerts in case of payment overdue (not so intrusive like telephone calls)
  • Add SMS functionality to your monitoring and management application (it will send SMS alerts in case of errors to the IT staff)
  • Send SMS reminders

Benefits of SMS messaging

  • Cost and time effective
  • Reaches the masses
  • Discreet
  • Ensures availability
  • Ensures the flow of communication
  • Improves communication
  • Connects people within and outside the company
  • Allows two-way communication
  • Reduces operational costs
  • Attracts more customers with its simplicity and modern technology
  • Helps solve problems before they affect business

Ozeki NG SMS Gateway can be obtained by opening the download page: Download Ozeki NG SMS Gateway!

Conclusion of SMS solutions for manifacturing

To summarize the above mentioned, intelligent manufacturing SMS communication appears in the smart industry as an important tool in the digitization of production and production. Introduce SMS services based on Ozeki SMS Gateway. It leverages the power of advanced technologies to deliver a number of benefits, including greater efficiency, flexibility, security and collaboration. This is not only a competitive advantage, but also essential for businesses that are constantly developing and prospering in the modern industrial era. The industrial SMS solution helps in high availability, continuous production and maximization of capacity utilization, and also ensures excellent performance and reliability for your business. SMS services make it possible for the customers of your suppliers and partners to be satisfied and for their employees to do their work in safe working conditions. SMS technology can be used in the most diverse areas of business digitization.

Download the free trial of Ozeki SMS Gateway right now to see how it works in practice!

For more information please contact us right now at: info @ ozeki.hu.

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