Mobile solutions for travel industry and tourism
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SMS solutions for travel industry
ensure higher customer satisfaction and loyalty, while help focus on
the changing needs and demands of travelers. SMS technology allows
to reach more potential customers, keep in touch with existing ones
and attract new travelers by its simplicity. With SMS messages you
will be able to send out travel information and further
data to the mobile phones of customers even if they are on the move.
To implement this solution first you need a stable SMS gateway such
as Ozeki NG SMS Gateway to ensure SMS functionality to your customers.
If you decide to apply this solution your marketing campaigns and
communication will be sensibly more successful. This article provides
further information on the benefits of this solution.
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Send travel information via SMS!
SMS messages are more efficient ways for marketing
and communication purposes than email or fax. And mobile messages are far more
discreet
and better welcomed than telephone callings. These are the most obvious
reasons for the popularity of text messages all over the world both in
business and in everyday life. They are simple but still very effective
methods of communication and information sent via SMS is read with
higher probability than in case of other media. In case of travel
and tourism there are also several fields where SMS messages can increase
efficiency and profit, and satisfy the needs of customers and the members
of this industry like airlines, hotels or hospitality businesses.
If you want to increase the numbers of your customers you can
launch SMS
campaigns. If you already have customers but you wish to further increase
their convenience and fulfill their needs, adopt
SMS services. With
SMS notifications you can inform customers about changes, emergencies,
or extra services offered by your company. To improve
corporate
communication use SMS as a way to notify the staff about the arrival
of a guest or if there is a special request from a guest. SMS messaging helps
reduce reaction time and eases the work of the staff.
These services can be achieved by a powerful SMS gateway software such
as Ozeki NG SMS Gateway. This software
product can be installed on your computer to provide SMS functionality.
It forwards SMS messages to the mobile network with the use of a
GSM modem attached to the computer with a data cable or it connects
directly to the SMS center of the mobile service provider over the
Internet. Please note that GSM modem connection is recommended if you
start to build your SMS system as it is more secure. If you want to
increase capacity you can attach more than one GSM modem to the computer
or switch to IP SMS connection.
Figure 1 - SMS solutions for travel industries and tourism
Send SMS to provide travel information for customers about:
- travel itineraries
- departure information
- flight time changes
- gate information
- boarding status
- passenger Name Record
- alerts on delays, changes or cancellation
- any changes to the Ticketing Time Limit
- e-tickets
- flight status
Provide more convenience for guests by SMS service:
- check in via SMS
- track lost baggage
- notify guests if the hotel room is ready
- SMS reminders
- offer the extra services of your hotel via SMS
- ensure continuous availability
- special offers in SMS (for cheaper
breakfast, dinner, etc)
- provide information about hotel booking phone, weather, taxi phone,
time differences, exchange rate, etc
- increase security by SMS notifications about embassy contact details,
hospitals, police
Marketing via SMS
- launch SMS campaigns to attract more customers
- offer mobile coupons or notifications on
last minute travels, cars, hotel room, special services
Benefits of implementing SMS technology
SMS messages allow real time communication with customers,
employees and even business partners. In case of travelers, this real time
communication or updates on information ensure a greater control over their
traveling. The above mentioned various SMS notifications and alerts save
valuable time for customers but even for your staff, as well. With this solution
you can notify customers, travelers, guests about recent changes, updates, or
you can just remind them for services. These options will reduce costs
relating to flight delays and will result in lower customer support calls.
Practically, with the implementation of SMS solutions based on Ozeki NG SMS
Gateway you will save time and money and will be able to provide further
services for the convenience and satisfaction of your customers.
Conclusion of SMS solutions for travel and tourism
To summarize the above mentioned, SMS technology helps
greatly improve the efficiency of communication and marketing strategy.
It allows to reach a wide range of customers in this way it makes marketing
campaigns more successful. With SMS notifications and SMS alerts you can
avoid long waiting queues and unhappy customers. These features will be
appreciated by people and will attract more potential travelers and
guests. Ozeki NG SMS Gateway software will ensure a stable and
well-functioning SMS service at the highest quality as it has a unique
capacity on the market. Use a market leader product to be competitive on the
market!
Download the free trial of Ozeki
NG SMS Gateway right now to see how it works in practice!
If you have any further question please do not hesitate to contact us at:
info @ ozekisms.com.
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