Send SMS from CA Unicenter NSM
CA Unicenter NSM is a network monitoring and
management application and it makes it possible to improve the performance and
health of your corporate IT system in a professional way. Now there is a
possibility to extend the excellent functions of your Unicenter application by
adding SMS functionality to it. In this way you will be able to send SMS text
messages to mobile phones from CA Unicenter. To achieve this SMS functionality
you need a powerful SMS gateway software such as Ozeki NG SMS Gateway.
Ozeki NG
SMS Gateway is a software product that can be installed on your computer. It
connects to the mobile network with a GSM modem attached to the computer with a
data cable or it directly connects to the SMS center of the mobile service
provider over the Internet. In this article you can learn more about how to
add SMS functionality to CA Unicenter.
If you wish to connect to the mobile network with a GSM modem
attached to your computer please watch this video tutorial about how to setup
this connection:
Fields of applications
Companies widely use network and system monitoring and
management applications such as CA Unicenter to improve their IT performance,
reliability and productivity. With CA Unicenter NSM you can simplify system
management and ensure the performance of your IT environment. Though these
properties are not always enough in a large company. If you want to be effective
you have to ensure availability at the highest level. If there is an error in
your IT system and even if it is detected it cannot be solved in time if your
IT staff are not informed about it.
The best solution for availability problems is adding SMS functionality to CA
Unicenter NSM. In this way the generated reports about system and network errors
will be sent to mobile phones of administrators and managers. To achieve this
SMS functionality you need to implement a stable SMS gateway software such as
Ozeki NG SMS Gateway. With this solution you
can be sure that errors are detected and the intended people will be informed
about them. Therefore, matters can be prevented before they affect your
business processes. Moreover, you can setup a secure IT system as you can
determine who should receive your SMS messages. All in all, if you implement
this solution you will get a stable, reliable and secure IT system with the
highest quality while you save time and money.
Benefits
If you decide to implement this solution you will notice
several advantages. One of the most important one is that notification messages
are sent to the intended people immediately after the error occurs in your
system. In this way administrators can take the necessary steps to solve
problems in time and to avoid further damage in the corporate network. So you
will gain a well-functioning SMS system which makes administrators possible to
intervene before your business process are affected by harms. The end result
will be a stable system which satisfies the needs of the IT staff, the managers
and customers at the same time.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
After you have gathered all the prerequisites, you can build a
system that operates in the following way: If an error occurs in your IT system
CA Unicenter NSM will detects it. It processes this error and
sends it to Ozeki NG SMS Gateway. The SMS gateway also will process it and
deliver the error message as an SMS message to the intended mobile phone or
mobile phones. Ozeki NG SMS Gateway sends SMS messages to the mobile network
via GSM modem attached to the computer with a data cable or it directly
connects to the SMSC of the mobile service provider over the Internet.
Figure 2 - Components of the solution
Please note that the GSM modem connection is recommended as it
is more secure and reliable than sending SMS messages over the Internet using
IP SMS connection.
How to implement this solution
To send SMS messages from CA Unicenter NSM you need to
do the follows: First, start CA Unicenter NSM and define clients you want
to monitor. Then create a rule that will execute SendSMS.exe file with the
proper parameters. In message parameters you need to insert the details of the
error to the proper fields. Next generate an error, for example, overload the
processor. BMC Performance Manager should detect this
error, and if you have a look at Ozeki NG SMS Gateway, you should see that the
error message has already been sent to a mobile phone.
Conclusion
To summarize the above mentioned CA Unicenter with Ozeki NG
SMS Gateway is the best solution if you want to improve performance and
availability of your IT system. This solution is based on SMS technology which
enables your system to forward error messages as SMS messages to mobile phones.
In this way you also can improve the effectiveness and security of your
corporate IT environment. The implementation of this solution will result in
considerable time and money savings.
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
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