Send SMS from BMC Performance Manager
BMC Performance Manager (earlier BMC Patrol)
is a network monitoring and management application that can be used for increase
your system performance. Now there is a possibility to add SMS functionality
to your existing system to improve the features of BMC Performance Manager. To
achieve this functionality you need a powerful SMS gateway such as
Ozeki NG SMS Gateway. Ozeki NG SMS Gateway is a
software product that can be
installed on your computer. It forwards SMS messages to the mobile network with
a GSM modem attached to the computer with a data cable or it directly connects
to the SMS center (SMSC) of the mobile service provider. If you implement Ozeki
NG SMS Gateway into your IT system you can increase productivity and the quality
of your service by being informed about matters in real time. In this article
you can read more about the implementation of this solution.
If you wish to connect to the mobile network with a GSM modem
attached to your computer please watch this video tutorial about how to setup
this connection:
Fields of applications
Network monitoring and management applications are widely
employed by organizations to simplify system management and ensure performance
of IT processes. BMC Performance Manager meets the above mentioned
properties though there still can be problems with availability within your
company. If an error is detected by BMC Performance Manager it generates
reports about it. These reports are generated at 24/7 though it cannot be
ensured that they are forwarded to the intended person in time. Furthermore if
there is no Internet connection in the office the administrators cannot be
notified about errors. So in a competitive company availability and speed need
to be ensured beside good performance to attract more customers and satisfy
the existing partners and customers.
You can achieve availability and speed by implementing SMS technology for BMC
Performance Manager in your corporate IT system. SMS functionality can be
achieved by a stable SMS gateway software such as
Ozeki NG SMS Gateway. With this solution you will be able to identify system
and network errors before they affect business services. In practice it means
that reports about detected errors can be sent as SMS notifications to the
mobile phones of intended people through the SMS gateway. In this way immediate
intervention is possible and further harms can be avoided. If you add SMS
functionality to BMC Performance Manager errors will be detected in time and at
the very same time you will be able to react to these events and make the
necessary steps to solve them.
Benefits
This solution ensures several advantages in your corporate IT
system. First of all you can be sure that errors are detected in time and SMS
messages about these errors are sent to the administrator. In this way matters
can be solved with no delays and they have no chance to affect business
processes. Your customers and business partners will notice nothing about
temporary problems. Therefore this solution satisfy the needs of customers,
partners, IT staff and management as well. With SMS technology you also will be
able to run your business more efficiently while you save valuable time and
money.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
After you have gathered all the prerequisites, you can build a
system that operates in the following way: If an error occurs in your IT system
BMC Performance Manager will detects it. It processes this error
and forwards it to Ozeki NG SMS Gateway. The SMS gateway will process it
and deliver the error message as an SMS message to the intended mobile phone or
mobile phones. Ozeki NG SMS Gateway sends SMS messages to the mobile network via
GSM modem attached to the computer with a data cable or it directly connects to
the SMSC of the mobile service provider over the Internet.
Figure 2 - Components of the solution
How to implement this solution
To send SMS messages from BMC Performance Manager you need to
do the follows: First, start BMC Performance Manager and define clients you want
to monitor. Then create a rule that will execute SendSMS.exe file with the
proper parameters. In message parameters you need to insert the details of the
error to the proper fields. Next generate an error, for example, change the IP
address of the monitored computer. BMC Performance Manager should detect this
error, and if you have a look at Ozeki NG SMS Gateway, you should see that the
error message has already been sent to a mobile phone.
Conclusion
BMC Performance Manager with Ozeki NG SMS Gateway is the best
solution if you want to improve the reliability and effectiveness of your
monitoring and management software. This solution is based on SMS technology
which ensures that reports about detected errors will be delivered as SMS
messages to mobile phones. In this way both the IT staff and management can be
informed about events of the corporate IT environment. If you decide to
implement this solution you will get a stable, well-working and effective system
with the highest quality.
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
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