How to send SMS from Big Brother
Big Brother software makes it possible to
send notifications on events occur in your system. Now you can add SMS
functionality to this monitoring system to improve productivity and increase
user satisfaction while saving time. SMS technology enables your IT system to
send SMS alerts and notification about the events of your IT environment to
mobile phones. To achieve this useful function you need an SMS gateway such
as Ozeki NG SMS Gateway. Ozeki NG SMS Gateway
is a software product, that
can be installed on your computer. It is able to connect to the mobile
network with a GSM modem attached to the PC or it can directly connect
to the SMS center of the mobile service provider over the Internet. If you
implement Ozeki NG SMS Gateway to send SMS alerts and notifications, system
monitoring will be easy and effective in your company. In this article you
will find detailed information on how this solution works and what the major
benefits are.
For step by step instructions on how to setup this solution,
please visit the following webpage:
Installation
guide on how to add SMS functionality to Big Brother
( Video tutorial included).
Fields of application
Companies widely use network monitoring systems to monitor how
the system is working in real-time. In this way, system administrators can
determine the state and health of the corporate IT network at a glance. Though
these network monitoring systems work at 24/7, it is impossible to check the
results and reports continually. The system can forward e-mail messages to
several colleagues but the problem with these e-mail messages is that they are
not surely received in time especially if there is no internet connection in
the office. Therefore, necessary steps cannot be made to solve problems and
further harms can occur because of non-intervention.
The solution is SMS sending to mobile phones of the intended
people. SMS technology provided by a powerful SMS gateway makes immediate
intervention possible therefore you can prevent further damage in your IT
system. So with this solution you will be able to send alerts or notification
messages about the network to the mobile phones of the intended people. In this
way both the IT staff and managers can be informed about matters.
If you decide to setup an SMS system based on Ozeki
NG SMS Gateway you will gain a stable, reliable and effective alerting
system. If an error occurs in your IT network Big Brother notices and generates
a report about it. This will be forwarded to the SMS gateway that will send an
SMS alert to given mobile phone numbers. This solution makes a proactive problem
resolution possible in the most efficient way to prevent critical system
breaches.
Benefits
If you decide to implement SMS technology in your corporate IT
system you will notice numbers of advantages. This solution allows both system
administrators and managers to be informed about the health of the IT network in
real time. Moreover, SMS notifications are always sent to the intended person
who can immediately intervene to solve issues. Therefore the implementation of
an SMS gateway into your system will result in considerable time saving and
high-quality system monitoring.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
After you have gathered all the prerequisites, you can build
a system that operates in the following way: If an error occurs in your system,
Big Brother monitoring software will notice it. Big Brother send an e-mail
message to the SMTP server of Ozeki NG SMS Gateway about this occurred error.
In the SMS gateway software a C# script is executed, which will segment the
incoming message into smaller pieces and make it available in human readable
format. Finally, the SMS alert is forwarded to given mobile phones. The SMS
gateway sends SMS messages through a mobile phone (or GSM modem) attached to
the computer with a data cable. If an Internet SMS service provider account is
configured in Ozeki NG SMS Gateway, it can also send the message through the
Internet. This process can be examined in Figure 2.
Figure 2 - Ozeki NG SMS Gateway - solution
for how to send SMS from Big Brother
Please note that the GSM modem connection is recommended as
it is more secure and reliable than sending SMS messages over the Internet
using IP SMS connection.
How to implement this solution
To send SMS notifications from Big Brother you need to do the
follows: First you need to edit "bbwarnsetup.cfg" file and "bbwarnrules.cfg"
file of Big Brother. Then you need to add new routes in Ozeki NG SMS Gateway.
If it is done, redirect messages from admin user to ASP user. Finally, you need
to download BigBrother.aspx file and configure the ASP user in Ozeki NG SMS
Gateway. For detailed installation guide with helpful video tutorials,
please go to the setup instructions page of Big
Brother.
Conclusion
Big Brother with Ozeki NG SMS Gateway is the best solution if
you wish to improve the reliability and effectiveness of your network monitoring
system. This solution is based on SMS technology which makes sending of SMS
alerts to mobile phones possible. In this way the IT staff and managers will be
informed about all the events occurred in corporate IT system. Moreover, steps
can be done to prevent system breakdowns or to solve problems. If you decide to
implement SMS functionality with Ozeki NG SMS Gateway in your system, you will
gain a well-working and effective system with the highest quality.
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
| 
