How to send SMS in IBM Tivoli
Ozeki offers a solution for those who use
IBM Tivoli software to manage and monitor their IT environment. Now you can
improve the security, reliability and availability of your IT system by adding
SMS functionality to it with the help of Ozeki NG SMS Gateway. In this
article you will find further information on how to send SMS from IBM Tivoli.
For step by step instructions on this solution, please
visit the following webpage:
Installation guide on how to add SMS
functionality to IBM Tivoli
( Video tutorial included)
Fields of applications
As today there are larger and larger companies with complex
IT networks, system monitoring and system management become critical issues.
To organize and manage their extended IT environment, companies often apply
system management and monitoring applications. Such an application is IBM
Tivoli
Monitoring. It is a great software which is able to handle these monitoring,
management and organizational issues of companies. As it can provide
comprehensive monitoring, it is able to notice errors which have occurred
in your IT environment. For example it monitors CPU, HDD, memory, the whole
network and other hardware components. Therefore errors such as switch shut
down, processor overheating, no space on HDD, no cooling in the server room,
no network connection, etc, can be noticed easily. Though further
cases still can
be occurred, for example, the competent person cannot be achieved, the
manager has not been informed about malfunctions, or employees cannot
communicate in time to solve them. These cases can cause further damage and
serious delays in workflow.
Now there is a possibility to improve the excellent properties of IBM Tivoli
software by adding SMS extension to it with a powerful
SMS gateway. Therefore your IT system will be
safer, more reliable and effective communication will also be possible.
The monitoring system generates reports about the observed errors. With the
use of an SMS gateway these reports can be forwarded as
SMS messages to mobile devices. Therefore malfunctions can be solved
in time and steps can be done to prevent further damage.
If you decide to use Ozeki NG SMS Gateway
you will get a stable and well-functioning system. You can be sure that
these notification messages are sent to the competent person. So he will be
able to
intervene in the right time. SMS messages can be forwarded continuously so
the intended person will get notification messages even if he is away from
the office. Moreover, these messages can be forwarded to several people from
the IT staff to the manager. All in all SMS technology improves communication
processes in
your company and if you combine it with your monitoring software you can
ensure that noticed events always be reported to the competent person.
Benefits
As it was mentioned above SMS technology improves service
quality and reliability of your corporate IT environment. By adding SMS
functionality to your system you can prevent disruptions. If a problem has
already occurred then the competent person can be alerted so issues can
be solved in time. It is also possible to send a notification message to the
administrator and at the same time to the manager. In this way you can always
be informed about errors and events occurring in your corporate
network. You will save time and money while you achieve competitive advantage.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
With Ozeki's solution you can add SMS functionality to IBM
Tivoli. This solution works as follows: If an error occurs in the monitored
system IBM Tivoli Monitoring notices it. It sends a report about the error
to Ozeki NG SMS Gateway. The SMS gateway processes this report and sends a
notification message to the given mobile device. This simple but effective
process can be examined in Figure 2.
Figure 2 - Ozeki NG SMS Gateway - solution
for how to send SMS from IBM Tivoli
How to implement this solution
You need to do some settings in your system to send SMS
messages from IBM Tivoli to mobile devices. First you need to configure IBM
Tivoli to be able to send SMS messages. You need to create a so called situation
in it. After you created it and set this situation you need to provide a command
to send SMS messages. For a detailed installation guide please go to the
setup instructions page.
Conclusion
To sum the above mentioned up, with the implementation of
SMS technology in your corporate IT system you can improve the efficiency of
your monitoring software. With the help of Ozeki NG SMS Gateway SMS messages
can be sent from your system to mobile devices. The competent people always
can be reached even if they are out of the office. In this way problems and
errors can be solved or prevented successfully. With this solution you will
get a stable, well-functioning and secure system while you save time and
money.
Please go to the
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
| 
