How to setup Lotus Notes SMSLotus Notes is used for improving corporate
communication and workflow. Now with SMS functionality provided
by Ozeki NG SMS Gateway you can extend the functions of Lotus Notes. In
this article you can read more about the integration of SMS technology in Lotus
Notes.
Configuration guides:
How to add SMS functionality to Lotus Notes (Calendar)
( Video tutorial included)
How to add SMS functionality to Lotus Notes (Email)
( Video tutorial included)
Introduction
Contact management is an essential part of a successful
company today. It includes emails, documents, calendars, faxes, etc. If you
wish to control all of these customer and partner information and interactions
then you need a single application such as Lotus Notes. It
provides email, calendar and CRM (Customer
Relationship Management) functions among others. It can solve
several organizational problems but difficulties such as getting all
information at the right time, or the availability of the intended person can
cause critical events or even stoppage in the workflow.
The most powerful solution is if you add SMS functionality
to your existing system. Therefore you will be able to send SMS messages from
your IT environment. In this way you can improve the communication between
the different departments of your company but you can keep easily in touch
even with your customers and business partners. If you use SMS technology
you will be able to forward information such as date and time of meetings,
or custom instructions.
Furthermore, you will also be able to forward your sent or received email messages
via SMS text messages to improve the speed of communication flow.
Ozeki offers SMS extension for the calendar and email template of Lotus Notes.
It means that you can send SMS messages about your calendar entries.
It is also possible to send SMS messages from the email application of
Lotus Notes. Therefore, you will be able to schedule meetings,
appointments, and reminders quickly and the intended people can be informed about
the exact dates of these events. They will get your notification about important
meetings even when they are out of the office.
How you can benefit from SMS technology
SMS extension
increases the efficiency of Lotus Notes in the following ways:
- In Lotus Notes
you can make several calendar entries about your meetings, appointments,
important dates, etc. In this way you can easily organize your days.
- You can configure your system to send reminders about these important entries
in SMS messages. These reminder messages can be sent to other
participants of meetings as well. You only need to provide their mobile phone
numbers in the addressee list.
- As it was mentioned above you also can send SMS from the
email application of Lotus Notes. In this way you can spare time in a way that
you can forward your received email as an SMS message or you can
compose a message in the email template and send it as an SMS to even more
recipients.
System overview
You can add SMS extension to Lotus Notes with the help of Ozeki NG SMS Gateway.
After some configuration, your system will function as follows:
In case of the calendar function you can configure your
software to send notifications about important events to one or more mobile
phones. You need to specify the time of the notification and also the addresses
of the recipients. The body of the message can be your calendar entry in
Lotus Notes or you can compose a short notification message. It will be
forwarded to Ozeki NG SMS Gateway which reads it and sends a notification message to
the given recipients.
If you want to send SMS from the email template of Lotus Notes, the process
is similar to the previous one. You can compose a message or you can send your
received email as an SMS message to more recipients. Ozeki NG SMS Gateway reads
it, processes it and forwards it to the mobile phones of given recipients.
You can examine this simple process in Figure 1.
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Figure 1 - SMS messaging from Lotus Notes with
Ozeki NG SMS Gateway
How to adopt SMS messaging for Lotus Notes
Lotus Notes is an application that helps improve
workflow in corporations. Now with Ozeki NG SMS Gateway you can increase the
properties of Lotus Notes.
In order to send SMS from Lotus Notes first you need a powerful
SMS gateway software. If you wish to send
notification messages
from the calendar function of Lotus Notes you need to generate an ODBC connection.
After you downloaded the SMS gateway and created an ODBC connection, you can
start the configuration. For detailed setup
instructions please go to the installation guide for calendar template >>>.
To configure your system to send SMS messages from the email template of
Lotus Notes you can find helpful
instructions in the installation guide for email template >>>.
Conclusion for Lotus Notes SMS
Lotus Notes with Ozeki NG SMS Gateway is the best solution if
you wish to improve the communication and workflow with your customers and
partners. This solution provides an effective notification system about your
calendar entries. Therefore you will always be reminded about important dates
and events. Consequently notification messages ensure that you always keep in
touch with customers and business partners as you can also forward
notifications to them. If you integrate SMS technology into your corporate IT
environment you will gain a stable, well-functioning and reliable system.
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