How to send SMS from Lotus Notes
Ozeki offers an excellent solution for those
who use Lotus Notes to improve corporate communication and workflow.
With SMS functionality provided
by Ozeki NG SMS Gateway you can extend the great functions of Lotus Notes. In
this article you can read more about the integration of SMS technology in Lotus
Notes.
For step by step instructions on this solution, please go to
the following page:
Installation
guide on how to add SMS functionality to Lotus Notes
( Video tutorial included)
.
Fields of application
Contact management is an essential part of a successful
company today. It includes emails, documents, calendars, faxes, etc. If you
wish to control all of these customer and partner information and interactions
then you need a single application. Such an application is Lotus Notes which
provides email, calendar and CRM (Customer
Relationship Management) among others. It can solve
several organizational problems but difficulties such as getting all
information in the right time, or the availability of the intended person can
cause critical events or even stoppage in the workflow.
The most powerful solution is if you add SMS functionality
to your existing system. Therefore you will be able to send SMS messages from
your IT environment. In this way you can improve the communication between
the different departments of your company but you can keep easily in touch
even with your customers and business partners. If you use SMS technology
you will be able to forward information such as date and time of meetings,
or custom instructions.
But you also will be able to forward your sent or received email messages
as SMS messages. In this way you can improve the speed of communication flow.
Ozeki offers SMS extension for the calendar and email template of Lotus Notes.
In practice it means that you can send SMS messages about your calendar entries.
Moreover, it is also possible to send SMS messages from the email function of
Lotus Notes. Therefore, this solution ensures quick and reliable information
exchange within and
outside of your company. With the help of SMS functionality you will easily
organize your business meetings. Furthermore, you will be able to schedule meetings,
appointments, and reminders quickly and the intended people can be informed about
the dates of these events. They will get your notification about important
meetings even when they are away from the office.
Benefits
If you decide to use SMS technology in your corporate IT system,
you will get a stable and well-working communication system. SMS extension
increases the efficiency of Lotus Notes in the following ways. In Lotus Notes
you can make several calendar entries about your meetings, appointments,
important dates, etc. In this way you can easily organize your days. Furthermore,
now you can configure your system to send reminders about these important entries
in SMS messages. These reminder messages can be sent to other
participants of meetings as well. You only need to provide their mobile phone
numbers
in the addressee list. As it was mentioned above you also can send SMS from the
email application of Lotus Notes. In this way you can spare time in a way that
you can forward your received email as an SMS message or you can
compose a message in the email template and send it as an SMS to even more
recipients.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
With Ozeki's solution you can add SMS extension to Lotus Notes.
It functions as follows: In case of the calendar function you can configure your
software to send notifications about important events to one or more mobile
phones. You need to provide the time of the notification and also the addresses
of the recipients. The body of the message can be your calendar entry in
Lotus Notes or you can compose a short notification message. It will be
forwarded
to Ozeki NG SMS Gateway which reads it and sends a notification message to
the given recipients.
If you want to send SMS from the email template of Lotus Notes, the process
is similar to the previous one. You can compose a message or you can send your
received email as an SMS message to more recipients. Ozeki NG SMS Gateway reads
it, processes it and forwards it to the mobile phones of given recipients.
You can examine this simple process in Figure 2.
Figure 2 - Ozeki NG SMS Gateway - solution
for how to send SMS from Lotus Notes
How to implement this solution
Lotus Notes is an excellent application which helps improve
workflow in corporations. Now with Ozeki NG SMS Gateway you can increase the
excellent properties of Lotus Notes.
To send SMS from Lotus Notes first you need a powerful
SMS gateway software. If you wish to send
notification messages
from the calendar function of Lotus Notes you need to generate an ODBC connection.
After you downloaded the SMS gateway and created an ODBC connection, you can
start the configuration. For detailed setup
instructions please go to the installation guide for calendar template.
To configure your system to send SMS messages from the email template of
Lotus Notes you can find helpful
instructions in the installation guide for email template.
Conclusion
Lotus Notes with Ozeki NG SMS Gateway is the best solution if
you wish to improve the communication and workflow with your customers and
partners. This solution provides an effective notification system about your
calendar entries. Therefore you will always be reminded about important dates
and events. Consequently notification messages ensures that you always keep in
touch with customers and business partners as you can also forward them
notifications. If you integrate SMS technology into your corporate IT
environment you will gain a stable, well-functioning and reliable system, which
makes it possible to deal with important matters. As you never will miss an
important meeting or event this solution improves your business!
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
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