Send and receive SMS in MS Exchange 2003 with E-mail user interface
On this page you will find detailed
information on how to send and receive SMS messages in MS Exchange 2003 with
the help of the e-mail user interface of Ozeki NG SMS Gateway. This article
will provide you step by step setup instructions on how to add SMS functionality
to MS Exchange 2003 and how to configure the SMS gateway software as well.
Please follow the steps of our installation guide and watch the video tutorials.
Fields of application
If you already use MS Exchange 2003 now there is a possibility
to add SMS functionality to it with the help of
Ozeki NG SMS Gateway. With this solution you can further improve the
features of Exchange.
SMS technology makes it possible to send your messages directly to the mobile
phones of the intended people. In practice it means that you can forward your
incoming e-mail messages as SMS text messages to cellphones due to e-mail to
SMS functionality. Moreover, it is also possible to send SMS as e-mail messages
with SMS to e-mail functionality. In this way corporate communication can be
improved in a great extent as availability is ensured. Therefore you can easily
keep contact with your most important customers, business partners, or suppliers
or employees even if they are away from the office. Furthermore, this
solution makes it possible to forward your messages in real time even to
multiple recipients.
To achieve this function you need to install Ozeki NG SMS Gateway on your
computer. If you decide to implement this solution you will be able to build
a stable, secure and well-functioning IT system with the highest quality.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
If you meet all the requirements above then you can start
to build your SMS system. It will work as follows: Ozeki NG SMS Gateway
continuously checks MS Exchange Server 2003 for new incoming e-mail messages
with POP3 protocol, if it finds one, it downloads and forwards the e-mail
message as SMS text message to mobile phones. This is called e-mail to SMS
forwarding. In case of incoming SMS messages, the SMS gateway forwards it as
e-mail message via the SMTP server of MS Exchange 2003. This is called SMS to
e-mail forwarding. Figure 2 demonstrates this process. Ozeki NG SMS Gateway
forwards messages to the mobile network either with a GSM modem attached to the
computer with a data cable or it connects to the SMS center of the mobile
service provider over the Internet.
Figure 2 - Ozeki NG SMS Gateway - solution
for SMS sending in MS Exchange 2003 with e-mail user interface
Please note that it is more secure to send messages
using a GSM modem through the airwaves to the recipient, than
through an Internet based SMS service provider account, because it is
significantly harder to intercept an SMS message traveling through the air,
than it is to intercept internet traffic. If it is recommended you can
increase capacity if you attach more than one modem to the computer.
Configuration guide
To send and receive SMS messages in MS Exchange 2003 with
e-mail user interface you need to follow this installation guide and watch this
video tutorial as well.
At first you need to install MS Exchange 2003 on your computer.
In our example it is on the server called "exchange" (Figure 3).
Figure 3 - Server's name
The server has a fixed IP address which is "192.168.91.156"
(Figure 4).
Figure 4 - Server's IP address
Now go to "Start" menu and select "Active Directory Users and
Computers" console from "Microsoft Exchange" menu (Figure 5).
Figure 5 - Users and computers console
After you have opened "Active Directory", click on "Users" menu
item, then right click on the right side of the interface and select "User" menu
item from "New" menu (Figure 6).
Figure 6 - New user
In the appeared window provide a username and provide a logon
name for this user as well, then click on "Next". In our example it will be
"John Smith" (Figure 7).
Figure 7 - User's name and logon name
In the next window, make sure that "Create an Exchange mailbox"
option is checked. Then provide an e-mail address for the user (Figure 8).
Figure 8 - Exchange mailbox name
If it is done, click on "Finish". For a better demonstration I
create an other user with the name of Edward Taylor. Close "Active Directory
Users and Computers" console.
Now go to "Start" menu and select "Run" menu item. In the appeared window type:
"services.msc" to start the service console (Figure 9).
Figure 9 -Services console
If the console starts, select the following option: "Microsoft
Exchange POP3" (Figure 10).
Figure 10 - POP3 service
Right click on it and select "Properties" (Figure 11).
Figure 11 - POP3 service properties
Set "Startup type" to "Automatic" and click on "Apply"
(Figure 12).
Figure 12 - Select startup type
Finally, start the service by clicking on "Start" (Figure 13).
The configuration of the server computer is complete.
Figure 13 - Start service
Now on the client computer go to control panel and select
"Mail" menu item (Figure 14).
Figure 14 - Mail settings
To add a profile to it, click on "Add..." (Figure 15).
Figure 15 - Add mail profile
Provide a name for the profile and click on "OK" (Figure 16).
Figure 16 - Profile name
Select "Add a new e-mail account" option and click on
"Next" (Figure 17).
Figure 17 - Add e-mail account
Next select "Microsoft Exchange Server" and click on "Next"
(Figure 18).
Figure 18 - Exchange e-mail server
In the next window provide the IP address of the server then a
username you wish to use, and click on "Check Name" (Figure 19).
Figure 19 - Exchange server address and
username
If the data have been checked, the server's IP address will
turn into the server's full computer name, and the user's logon name will turn
into the full name of the user. These will be underlined (Figure 20).
Figure 20 - Checked settings
For a better demonstration I create a profile for the other
user, Edward Taylor, on the client computer.
If it is done, close the "Control Panel" and to test the system I start
Microsoft Outlook in "Start" menu (Figure 21).
Figure 21 - Start outlook
I select a profile for login and click on "OK" (Figure 22).
Figure 22 - Select profile
After login, I click on "New" to send a test message (Figure 23).
Figure 23 - New mail
I enter the recipient, in our example it will be Edward Taylor,
write your message and click on "Send" (Figure 24).
Figure 24 - Provide recipient and write
e-mail
After I log into Outlook with Edward Taylor's profile, you
can see the received test message (Figure 25).
Figure 25 - Received e-mail
To add a new user in Ozeki NG SMS Gateway click on "Add new
user or application" after you log into Ozeki NG SMS Gateway with your username
and password (Figure 26).
Figure 26 - Add user
Select "E-mail user interface" user and click on "Install"
next to it (Figure 27).
Figure 27 - Add e-mail user
Provide a name for this user and click on "OK" (Figure 28).
Figure 28 - Provide a name for the user
Then click on "E-mail to SMS" tab and enable "Enable E-mail
to SMS forwarding" option and provide the following POP3 settings:
POP3 Server: IP address of the server (in our example it is
"192.168.91.156")
POP3 Username : the username to be monitored
POP3 Password : its password
(Figure 29).
Figure 29 - POP3 settings
If it is done click on "Recipient settings" tab and provide the
phone number of the recipient (Figure 30).
Figure 30 - Recipient phone number
Click on "SMS to E-mail" tab and check "Enable SMS to E-mail
forwarding" option. Then provide the MS Exchange 2003 Server's IP address and
the e-mail address of the sender (Figure 31).
Figure 31 - SMTP settings
Click on "Recipient" and provide the e-mail address of the
recipient (Figure 32).
Figure 32 - Recipient e-mail address
Now go to "SMTP authentication" tab and enable: "My SMTP server
requires authentication" and specify your SMTP username and password (Figure 33).
Figure 33 - SMTP authentication settings
Now I log into Outlook with John Smith's profile and send a
test e-mail to Edward (Figure 34).
Figure 34 - Test message for Edward
If you take a look at Ozeki NG SMS Gateway, you can see that
the message has been sent by the SMS gateway, as well (Figure 35).
Figure 35 - Sent SMS
Now I simulate an incoming message via SMPP connection (Figure
36).
Figure 36 - Received message
At the "Events" of the E-mail user you can see that the
e-mail message has been sent to the recipient (Figure 37).
Figure 37 - Sent e-mail from Ozeki NG SMS
Gateway
After logging into Outlook with John's profile, you can see the
received message (Figure 38).
Figure 38 - Sent e-mail
Thank you for reading this guide!
If you wish to add SMS extension to your MS Exchange
2003 software, please go to the download page to download Ozeki NG
SMS Gateway
FAQ
Feature list of Ozeki NG SMS Gateway
User Guide for Ozeki NG SMS Gateway
Product manual
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