Send and receive SMS in MS Exchange 2003
MS Exchange 2003 is a messaging server that
helps you create a well-structured messaging system in your corporate IT
environment.
If you wish to further improve your system, you can add SMS functionality to it.
With this solution you will be able to send and receive your e-mail messages as
text messages. This functionality can be implemented with the help of an SMS
gateway such as Ozeki NG SMS Gateway. Ozeki NG SMS
Gateway is a software product
that can be installed on your computer. It forwards messages to the mobile
network either via GSM connection or IP SMS connection. If you decide to build
an SMS system based on Ozeki NG SMS Gateway, you will gain a well-functioning,
stable and highly secure communication system. This article will provide you
further information on this solution.
For step by step instructions on how to configure MS Exchange
2003 to send and receive SMS messages please visit the following webpages:
Fields of application
In companies dealing with numbers of customers, effective
communication has a great importance. If you need to handle and forward lots of
messages from and to your customers, business partners, suppliers, etc, you need
an efficient messaging system. MS Exchange 2003 relieves several messaging
issues and provides a stable background to your mailing and messaging processes.
Though it cannot provide immediate availability and right speed.
The solution is adding SMS functionality to MS Exchange 2003.
In this way e-mail to SMS and SMS to e-mail functions will be
available in your IT system. With this function you will be able to send
important e-mail messages as SMS messages to mobile phones and you can receive
SMS messages as e-mail messages to your computer, as well. Therefore you can
ensure the continuous availability and information flow. As SMS messages are
sent to the intended people's mobile phones you can be sure that important
messages are received in real time. In this way important partners and customers
can reach you any time and you can also keep in touch with them in case of
emergency.
You can build an SMS system with the installation of
Ozeki NG SMS Gateway. This software product will provide SMS functionality
that makes it possible to send e-mail messages as SMS to cellphones and receive
SMS as e-mail messages to the computer. In this article you will learn how to
implement this solution and how to send SMS via MS Exchange 2003
using e-mail forwarding solution
or using the e-mail user interface of Ozeki NG
SMS Gateway.
Benefits
There are several advantages if you implement this solution in
your corporate IT system as SMS messages makes a fast and efficient
communication possible. SMS messages are forwarded without Internet connection
while you cannot receive your e-mail messages if there is line breakage or no
connection in the office. In this way you can ensure availability as SMS
messages are sent to the mobile phones of the intended people even if they are
away from the office. Furthermore, you or the intended person can receive the
SMS messages immediately on the cellphone so no delays are possible. With this
solution you can improve corporate communication within and outside of your
company while you save time and money.
Prerequisites
In order to setup this solution you need to find a way
to connect your system to the mobile network. You can do this
by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer. To help you make a
decision, we have prepared a webpage for you:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.
Depending
on what you select, you need the following prerequisites.
Prerequisites for Internet based connection to the Mobile network
If you wish to connect your system to an SMS service
provider over the Internet you need the following components:
Figure 1/a - Prerequisites for Ozeki NG SMS
Gateway IP SMS connection
In this case you need to find an SMS service
provider who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. To find such a provider, you can check our
website where we list some of them:
SMPP SMS Service providers.
Once you have found such a provider, you need to sign up for
their service to get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.
Prerequisites for wireless (GSM modem) connection to the Mobile network
If you wish to connect your system to the mobile
network wirelessly, you need a GSM modem or GSM phone, that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly. To setup this connection method, you need the following
components:
Figure 1/b - Prerequisites for Ozeki NG SMS
Gateway GSM modem connection
Your checklist (for GSM modem connection):
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
If you meet with the above mentioned requirements of Ozeki NG
SMS Gateway, you can start to build your SMS system. It will work as follows:
In case of incoming e-mail messages, Ozeki NG SMS Gateway forwards them to
mobile phones as SMS messages. While SMS messages are forwarded as e-mail
messages to the computer. The detailed system architecture of
e-mail forwarding in MS Exchange can be examined on its installation guide page
. The detailed system architecture diagram on how to send SMS from
the e-mail user interface of Ozeki NG SMS Gateway
is on the setup instructions page. Ozeki NG SMS Gateway forwards messages
to the mobile network either with a GSM modem attached to the computer with a
data cable or it connects to the SMS center of the mobile service provider over
the Internet.
Figure 2 - Ozeki NG SMS Gateway - solution
for SMS sending in MS Exchange 2003
Please note that it is more secure to send messages
using a GSM modem through the airwaves to the recipient, than
through an Internet based SMS service provider account, because it is
significantly harder to intercept an SMS message traveling through the air,
than it is to intercept internet traffic. If it is recommended you can
increase capacity if you attach more than one modem to the computer.
Comparison of e-mail forwarding and e-mail user interface
| | E-mail user | E-mail forwarding |
|---|
| Continuously check MS Exchange 2003 Server for new incoming messages |
Yes | No |
| Using POP3 client and server | Yes | No |
| Using built-in SMTP server of Ozeki NG SMS Gateway | No |
Yes |
| Uses bandwidth | Almost all the time | Only if there is
an incoming e-mail or SMS message |
| Exchange Server 2003 needs to be configured after creating user's mail
boxes | No | Yes |
The e-mail user solution is recommended if you cannot access to
MS Exchange Server 2003 (for example if you are only a user of this application).
In this case Ozeki NG SMS Gateway with the e-mail user will function as an e-mail
client.
The e-mail forwarding is an effective solution if there is a possibility to
configure MS Exchange Server 2003 after the creation of user's mailboxes. In
this case the built-in SMTP server of Ozeki NG SMS Gateway functions as a
secondary e-mail address that will forward the incoming e-mail messages as SMS
messages to cellphones.
How to implement these solutions
The first solution demonstrates how to send SMS
messages from MS Exchange 2003 with e-mail forwarding. This solution can be
implemented if you configure MS Exchange 2003 and Ozeki NG SMS Gateway to be able
to send and receive SMS messages. First, you need to start MS Exchange 2003 and
set a mail box for the user in Active Directory. Then you need to define a
contact for this user and in the properties of the user you set the secondary
e-mail address. In Ozeki NG SMS Gateway, you need to install the E-mail user
interface to connect to MS Exchange and then set the SMTP server of MS Exchange
2003.
Setup
instructions on how to add SMS functionality to MS Exchange by e-mail
forwarding
The other solution uses the e-mail user interface
of Ozeki NG SMS Gateway to send and receive SMS messages. In this
possibility you only need to configure Ozeki NG SMS Gateway to send SMS messages.
After you log into Ozeki NG SMS Gateway, you need to install a new e-mail user
and then you need to configure this new user to send and receive messages.
Step by step
instructions on how to provide SMS extension to MS Exchange using e-mail user
interface
Conclusion
To summarize the above mentioned, Ozeki NG SMS Gateway
enables MS Exchange 2003 to send e-mail messages as SMS to mobile phones and
receive SMS messages as e-mail on the computer. Ozeki NG SMS Gateway's superior
performance ensures high capacity and reliable operation. With the
implementation of this solution you can improve corporate communication and
ensure availability and fast response time while you save time and money.
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
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Video tutorial included)
