How to update SMS connection in Big BrotherThe solution presented on this page makes it possible
to send SMS notifications from your Big Brother software. SMS technology enables your IT system to
send SMS alerts about the events of your IT environment to
mobile phones. To achieve this useful function you need an SMS gateway such
as Ozeki NG SMS Gateway software.
It is able to connect to the mobile
network with a GSM modem attached to the PC or it can directly connect
to the SMS center of the mobile service provider over the Internet. Once you
implement Ozeki NG SMS Gateway to send SMS alerts and notifications, system
monitoring will be easy and effective in your company.
Setup guide:
How to add SMS functionality to Big Brother
( Video tutorial included)
Use cases
Companies widely use network monitoring systems to check how
the system is working in real-time. In this way, system administrators can
determine the state and health of the corporate IT network at a glance. Though
these network monitoring systems work at 24/7, it is impossible to check the
results and reports continually. The system can forward e-mail messages to
several colleagues but the problem with these e-mail messages is that they are
not surely received in time, especially, if there is no Internet connection for a time.
Therefore, necessary steps cannot be made to solve problems and
further harms can occur because of non-intervention.
The solution is sending alert and notification SMS to mobile phones of the intended
people. SMS technology provided by a powerful SMS gateway makes immediate
intervention possible therefore you can prevent further damage in your IT
system. In this way both the IT staff and managers can be informed about matters.
If you decide to setup an SMS system based on Ozeki
NG SMS Gateway you will gain a stable, reliable and effective alerting
system. If an error occurs in your IT network Big Brother notices and generates
a report about it. This will be forwarded to the SMS gateway that will send an
SMS alert to given mobile phone numbers. This solution makes a proactive problem
resolution possible in the most efficient way to prevent critical system
breaches.
How the Big Brother SMS system works
If an error occurs in your system,
Big Brother monitoring software will notice it. Big Brother send an e-mail
message to the SMTP server of Ozeki NG SMS Gateway about this occurred error.
In the SMS gateway software a C# script is executed, which will segment the
incoming message into smaller pieces and make it available in human readable
format. Finally, the SMS alert is forwarded to given mobile phones. The SMS
gateway sends SMS messages through a mobile phone (or GSM modem) attached to
the computer with a data cable. If an Internet SMS service provider account is
configured in Ozeki NG SMS Gateway, it can also send the message through the
Internet. This process can be examined in Figure 1.
Figure 1 - How to send SMS alert from Big Brother
to cellphones with Ozeki NG SMS Gateway
Please note that the GSM modem connection is recommended as
it is more secure and reliable than sending SMS messages over the Internet
using IP SMS connection.
How to introduce Big Brother SMS solution
To send SMS notifications from Big Brother you need to do the
follows: First you need to edit "bbwarnsetup.cfg" file and "bbwarnrules.cfg"
file of Big Brother. Then you need to add new routes in Ozeki NG SMS Gateway.
If it is done, redirect messages from admin user to ASP user. Finally, you need
to download BigBrother.aspx file and configure the ASP user in Ozeki NG SMS
Gateway. For detailed installation guide with helpful video tutorials,
please go to the setup instructions page of Big
Brother >>>
Advantages of this solution
If you decide to implement SMS technology in your corporate IT
system you will notice numbers of advantages. This solution allows both system
administrators and managers to be informed about the health of the IT network in
real time. Moreover, SMS notifications are always sent to the intended person
who can immediately intervene to solve issues. Therefore the implementation of
an SMS gateway into your system will result in considerable time saving and
high-quality system monitoring.
Summary for Big Brother SMS alert solution
Big Brother with Ozeki NG SMS Gateway is the best way for improving
the reliability and effectiveness of your network monitoring
system. This solution is based on SMS technology which makes sending SMS
alerts to mobile phones possible. In this way the IT staff and managers will be
informed about all the events occurred in corporate IT system. Moreover, steps
can be done to prevent system breakdowns or to solve problems. If you decide to
implement SMS functionality with Ozeki NG SMS Gateway in your system, you will
gain a well-working and effective system with the highest quality.
Request more information
If you are interested in this solution, let us know, so we can send you
more relevant information and quotation with prices. Please fill in the
following form:
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